Our client is a leading financial technology service provider based in Canada, known for its rapid growth. They offer a robust, omnichannel account and loan origination solution for credit unions. This advanced platform supports seamless member onboarding, account management, and instant loan approvals across various devices, including mobile phones, tablets, laptops, and desktop computers.
The client faced challenges in addressing customization requests, caching issues, UI challenges, and new content blocks due to the lack of a dedicated technical team. This led to delays in platform improvements and a fragmented user experience. They needed a new development partner to quickly plan, build, test, and deploy enhancements to meet their client partners' needs.
Softude enhanced the platform’s capabilities and swiftly launched the latest version within 8 hours, setting a new record. Over 1.5 years, our team of 21 experts invested 42,000 man-hours in developing, enhancing, and maintaining the platform. We improved its architecture to support efficient account and lending origination, integrated advanced features like real-time lending approvals, and enhanced member management with a sophisticated CRM portal. Our work also included seamless integrations with core banking systems, DocuSign, and other technologies to streamline processes and enhance user experience.
Achieved rapid deployment, allowing the platform to be operational in a short time frame and leading to quicker realization of benefits.
Continuously enhanced platform functionality to stay ahead of industry trends and meet evolving user needs.
Streamlined and automated account and loan origination processes, reducing manual effort and errors.
Enabled real-time digital lending approvals with personalized risk-based rates, improving decision-making speed and accuracy.
We wanted to express our heartfelt appreciation for your remarkable work in the production launch. Your dedication, teamwork, and exceptional efforts have truly made a difference. Thank you for setting a new standard of excellence and making us proud.
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